EXPERIENCE

Quality engineering leadership with strong product and decision-support collaboration

Quality Engineer

Don't Panic Labs Sept 2024 – Present

Lincoln, NE · Hybrid

Led quality process re-implementation across multiple active projects. Built Playwright regression coverage and introduced AI-assisted test planning to improve speed and cross-team clarity. Served as the sole QA engineer supporting multiple development teams and release decisions.

Quality Assurance Analyst

Travefy Nov 2019 – Jun 2024

Lincoln, NE · Hybrid

Owned end-to-end release quality for web and iOS/Android applications. Built and maintained automation coverage, led QA onboarding, and established on-call quality operations to support customer-facing teams. Executed API and integration testing across internal and external systems.

Developer / QA

Sycamore Education Feb 2015 – Mar 2019

Fremont, NE

Worked as a full-stack developer and QA partner building school information systems with PHP, HTML/CSS, MySQL, and JavaScript. Contributed to wireframing and product design decisions, improved defect tracking workflows, and used development context to strengthen test quality.

Co-Owner

All Washed Up Windows May 2008 – Apr 2010

Fremont, NE

Established and managed a successful small business providing commercial and residential window cleaning services.

9+ QA Years
4 Dev Years
10+ Tech Years
1 Degree

TECHNICAL SKILLS

Testing & QA

API Testing (Postman) REST API Testing Contract Testing (OpenAPI/Swagger) OAuth / SSO Flows (OIDC/SAML basics) Test Case Management Risk-based Testing / Release Readiness Exploratory Testing End-to-End Testing Blackbox/Whitebox Testing Playwright Cross-browser Testing iOS/Android Testing SQL Validation Performance Testing AI-assisted Testing (Claude/ChatGPT) Technical Documentation

Programming & Test Automation

PHP JavaScript TypeScript Node.js Python SQL (MySQL / SQL Server) HTML/CSS Front-end Code Reviews

Process & Tools

Agile Scrum CI/CD GitHub GitHub Actions Azure DevOps Release Management Defect Triage & Prioritization Product KPI Validation Experiment QA Support Decision Support Communication Wireframing UI/UX Design Escalation Handling Stakeholder Communication

© Sam Freund 2025